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RETTER Bio-Natur-Resort & Bio-Restaurant

Pöllauberg 88, 8225 Pöllauberg
+43 3335 2690
hotel@retter.at
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Region: Eastern Styria

Accommodation type: group accommodationhotel

Accommodation category:
  • 4 stars

Wellness with a view and 100% organic enjoyment in Styria In the middle of the Nature Park Pöllau Valley you can find the RETTER Organic Nature Resort. The insider tip for health-conscious visitors and nature lovers. Moderate hiking routes around the Nature Park hotel lead you to local Buschenschank inns, vantage points and through the organic orchards of the family Retter. Our orchards are organically certified for 30 years. Every day competent hands bake fresh, fragrant bread at the RETTER BioGut. This is also where the harvested fruits get turned into fine distillates, jams and ice creams. The BioLaden is a representative delicatessen shop for Eastern Styria. Your holiday is guaranteed an absolutely relaxing experience in our cosy Nature Park rooms with modern ceiling cooling systems, extra long herbal beds and our love for detail. The wellness area „BIO | ORGANIC | SPA“ on 3000 m2 boasts a well tempered outdoor pools as well as an indoor whirlpool and a natural swimming pond. Enjoy massages and cosmetic treatments. Well-trained therapists pamper our guests with pleasant treatments by Dr. Joseph, Maria and Sandicca. Your active holiday in Eastern Styria gets upgraded with yoga, pilates or guided hikes. Complementary GenussCard inclusive! TIP: Bread baking workshop at the RETTER BioGut. Learn how to bake delicious rye bread and relax on the RETTER panorama terrace with a Quittini.

Features & equipment

Facilities
  • Beds & rooms
  • double room/s
  • single room/s
  • Category
  • countryside hotel
  • family hotel
  • restaurant
  • seminar hotel
  • Children
  • baby change room
  • baby monitor on request
  • babysitter on request
  • child-friendly
  • children's menu
  • children's play area
  • children's playroom
  • crib/baby bed
  • highchair
  • indoor games
  • Contact tracing
  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
  • Storing of staff roster for four weeks
  • Courses / Instructions
  • creative courses
  • nordic walking lessons
  • yoga seminar
  • Distance rules
  • Distance rules are kept
  • Min. distance between tables and seatings or distance by separators
  • Non-cash payment possible
  • Separation or physical barriere between staff and guests in corresponding areas
  • Facilities / Services
  • air conditioned
  • bar
  • barbecue evening
  • bicycle parking space
  • breakfast room
  • breakfast service
  • café
  • car parking lot
  • car rental
  • cellar bar
  • central reception office
  • common room
  • covered parking for motorcycles
  • disabled accessible
  • disabled parking
  • disabled washroom
  • early breakfast service
  • electric car charging station
  • electric taxi
  • errand service
  • events room
  • family friendly
  • farm produce
  • flat-rate offer
  • free pickup from train
  • free use of internet
  • games room
  • garage
  • garage for motorbikes
  • garden barbecue
  • garden furniture
  • garden house
  • gay-friendly
  • guest refrigerator
  • herb garden
  • hotel taxi / house taxi
  • information on the region
  • internet - e-mail available
  • ironing service
  • laundry service
  • library
  • lift / elevator
  • lobby
  • luggage storage
  • luggage transport
  • motorcycle parking spot
  • multilingual menu
  • non-smoking area
  • non-smoking common room
  • office service
  • open fire-place
  • parking space for bicycles
  • pets welcome
  • pick-up service free of charge
  • reading room
  • restaurant
  • restaurant smoking/non-smoking
  • room service
  • room/apt. with view
  • safe
  • shoe cleaning
  • short stays welcome
  • smoke detectors
  • souvenir shop
  • terrace
  • transfer service
  • TV room
  • underground garage
  • wake-up service
  • wheelchair accessible
  • WiFi
  • wine bar
  • wine cellar
  • winter garden
  • Foreign languages
  • English
  • French
  • Italian
  • Groups
  • bus groups possible
  • bus parking space
  • groups possible with max. pers.
  • Hygiene and disinfection
  • Accommodation is disinfected between every guest stay
  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Checklists how to clean rooms - during stay and after departure
  • Disinfectant for hands (in all rooms)
  • Disinfecting of rented equipment
  • Disinfection of often touched items and surfaces
  • Guests may ask for no room cleaning during their stay
  • Laundry is washed at highest temperature that is allowed by producer
  • Regular ventilation of commonly accessible areas
  • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Usage of cleansers that are effective against Corona Virus
  • Incidental costs
  • parking garage
  • Location
  • close to forest
  • hillside location
  • located on a hill
  • meadowlands
  • on the hiking trail
  • outskirts of town
  • private setting
  • quiet location
  • right on the bike path
  • romantic surroundings
  • Meals
  • à la carte menu
  • à la carte restaurant
  • afternoon snack
  • awarded-winning cuisine
  • breakfast
  • breakfast buffet
  • buffet
  • buffet evenings
  • children's menu
  • daily dessert buffet
  • daily salad buffet
  • dietary cuisine
  • dietary food
  • food combining
  • gluten-free meals
  • grilled food
  • half-board on request
  • international cooking
  • light food
  • organic cuisine
  • organic food
  • traditional cuisine
  • vegetarian food
  • Meetings / Conferences
  • blackboards / white boards / metaplan boards
  • computer system
  • conference rooms
  • digital camera
  • dimming
  • equipment for film and camera
  • fax machine
  • flat screen
  • flipchart
  • ISDN
  • large screen
  • laser pointer
  • lectern
  • meeting service
  • meeting/seminar rooms for max. pers.
  • microphone system
  • number of meeting/seminar rooms
  • office
  • overhead projector
  • phone system
  • photocopier
  • platform / stage
  • public address system
  • screen
  • slide projector
  • telecommunications connections
  • video camcorder
  • video projector
  • video recorder
  • video system
  • WiFi
  • writing desk
  • Payment methods
  • cash payment
  • credit cards accepted
  • EC-Cash/Maestro
  • Rental
  • bike rental
  • car rental
  • e-bike rental
  • hiking poles
  • Nordic walking poles
  • Security food & beverage
  • Compliance of distance in all food areas
  • Security measures
  • Access to skilled physicians
  • Clinical thermometer for guests provided by accommodation
  • Disinfectant for hands in accommodation and common rooms
  • Entrance regulation for critical frequency (e.g. key, display, coins, wristlets...)
  • First aid kit available
  • Procedure for health checks of guests available
  • Reduced number of participants
  • Staff follows all security rules of the local authorities
  • Surgical mask for guests available
  • Well visible stand-up display with Covid19 rules in front of entrance
  • Sports / Leisure time
  • archery
  • balloon ride
  • bathing pond
  • billiards table
  • cycling
  • fitness equipment
  • fitness program
  • fitness room
  • garden / meadow
  • hikes/guided hiking tours
  • lounge chairs free of charge
  • natural pond
  • nordic walking
  • open air freshwater pool
  • organized activities/guest services/house program
  • outdoor heated swimming pool
  • snowshoe hiking
  • sunbathing lawn
  • swimming opportunity
  • swimming pool
  • table tennis
  • tennis court
  • torchlight hike
  • Staff
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
  • Employees wear surgical masks
  • Regular Covid19 tests for employees that have direct guest contact
  • Sensitizing of employees to meet min. distance rules
  • Suitability
  • business travelers
  • families
  • groups
  • non-smokers
  • person traveling alone
  • seniors
  • singles
  • wheelchair access
  • Wellness
  • aerobics room
  • aromatic steam sauna
  • beauty parlour
  • beauty salon
  • beauty treatment
  • biosauna
  • body treatment
  • infrared cabin
  • Kneipp's facility
  • massage
  • outdoor swimming pool
  • relaxarium / rose garden grotto
  • relaxation room
  • sauna
  • special massages
  • steambath
  • tanning booth
  • tepidarium
  • tub baths
  • whirlpool
  • yoga
Conditions
RETTER's included services for all offers with 3/4 board All-time organic delights Welcome drink (naturally cloudy apple juice from our own organic orchards) Plentiful organic vitality breakfast buffet with juicer corner, organic bread and pastries fresh from our RETTER BioGut, organic cereals and freshly made egg dishes, warm cereal and TCM dishes Hot soups and crispy salads from 02.00 until 04.00 pm, a warm delicacy, spreads and finely cured specialities from the RETTER kitchen, home-made naturally cloudy apple and autumn pear juice, sparkling water from the RETTER spring, sweet delights from our patissery and refreshing icecream from our RETTER BioGut Vitality corner in our wellness area with tea bar, juice and fruit 4-course evening menu with salads from the buffet and choice of cheese Tasting of organic wines on Saturdays (06.00 pm) Active fitness programme with complete body trainings like yoga, pilates, active awakening, guided hiking tours, nordic walking and much more Wellness area "Bewusst Sein" with 1,200 m² Guided tour and tasting in the Retter BioGut Disc Golf Parcours Perfectly signposted running and walking tracks all around the hotel, through our organical gardens and orchards, to the pilgrimage church Pöllauberg and along the small creek Rauschbach 10 e-charching stations free of charge E-bike rental SAM Stop HF 5805

Arrival information

Arrival  Your room is at your disposal from 15:00 on arrival. Please inform us should you arrive later than 19:00.  We will be happy to pick you up free of charge from the Hartberg train or bus station for stays of two nights or more, we can also collect you from home on request. Please inform us five days before your planned arrival, so that we can make the necessary preparations.You can reach us by telephone: +43 3335 2690, or email. We charge € 42,- per person for the return trip to the Hartberg train or bus station. Departure We kindly ask you to check out of the room by 10:00 on the day of departure. Late Check out If you would like to stay in your room a little longer (depending on availability), there is a surcharge of€ 66,- per room. This surcharge only covers the cost of the room. Should you wish to have an afternoon snack with soup, salad, and desserts from our pastry girls, as well as enjoying our RETTER’s fruit juices, there is a minimal surcharge of € 15,- per person. More time RETTER An extra-long day for you! Enjoy the saunas, the warm water, and relaxing on the water beds in our wellness area till 17:00 respectively. Lockers and changing rooms are at your disposal in the wellness area.