RETTER Bio-Natur-Resort & Bio-Restaurant
Pöllauberg 88, 8225 Pöllauberg
+43 3335 26 90
hotel@retter.at
Accommodation type: group accommodationhotel
Accommodation category:
- 4 stars
Wellness with a view and 100% organic enjoyment in Styria Nestled in the Pöllauer Valley Nature Park lies the RETTER Organic Nature Resort. The insider tip for health-conscious connoisseurs and nature lovers. Moderate hiking trails around the nature park hotel lead past wine taverns, viewpoints, and right through the organic orchards of the Retter family, which have been certified organic for more than 30 years. Every day, skilled hands in the adjacent RETTER BioGut bake fragrant, fresh bread and pastries, where the harvested fruits are also refined into fine distillates, jams, and ice cream. The organic shop is a representative delicatessen in East Styria. Cozy nature park rooms with modern ceiling cooling, extra-long herbal beds, and much attention to detail make your vacation a time of absolute relaxation. In the wellness area of the BIO | ORGANIC | SPA over 3200 m² with well-tempered outdoor pools, indoor whirlpool & natural swimming pond, massage and cosmetics, highly trained therapists pamper guests with pleasant treatments from Dr. Joseph, Maria, and Sandicca. A diverse program including yoga, Pilates, and guided hikes complements the active vacation in East Styria. GenussCard included! TIP: Bread baking courses at RETTER BioGut. Learn to make delicious rye bread from sourdough yourself and let your soul dangle with a RETTER Quittini on the panoramic terrace.
Features & equipment
Facilities
- Beds & rooms
- double room/s
- single room/s
- Category
- countryside hotel
- family hotel
- restaurant
- seminar hotel
- Children
- baby change room
- baby monitor on request
- babysitter on request
- child-friendly
- children's menu
- children's play area
- children's playroom
- crib/baby bed
- highchair
- indoor games
- Cleaning
- Application of sustainable and degradable cleansing materials without microplastics
- Cleansing materials and utensils in eco-friendly units/packaging, made of eco-friendly materials
- Guests have the possibility to dispense the daily cleaning
- Usage of cleansing materials and products without toxic chemicals consisting of natural, eco-friendly components
- Contact tracing
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
- Courses / Instructions
- creative courses
- nordic walking lessons
- yoga seminar
- Distance rules
- Distance rules are kept
- Non-cash payment possible
- Separation or physical barriere between staff and guests in corresponding areas
- Energy efficiency
- All windows are double glazed
- Application of electric devices with high level of energy-efficiency solely
- Application of natural materials for insulation solely
- Application of solar energy, photovoltaics, wind energy, geothermal energy, heat pumps...
- Application of water's lost heat for heating or other purposes
- At least 80 % of the illumination is produced by energy-efficient LED lamps
- Electricity extracted from 100 % renewable energy
- Energy-efficient construction / sustainable building and expendable materials
- Minimisation of ernergy effort by using Smartsystems such as key cards or motion detectors
- Facilities / Services
- air conditioned
- bar
- barbecue evening
- bicycle parking space
- breakfast room
- breakfast service
- café
- car parking lot
- car rental
- cellar bar
- central reception office
- common room
- covered parking for motorcycles
- disabled accessible
- disabled parking
- disabled washroom
- early breakfast service
- electric car charging station
- electric taxi
- errand service
- events room
- family friendly
- Farm produce
- flat-rate offer
- free pickup from train
- free use of internet
- games room
- garage
- garage for motorbikes
- garden barbecue
- garden furniture
- garden house
- gay-friendly
- guest refrigerator
- herb garden
- hotel taxi / house taxi
- information on the region
- internet - e-mail available
- ironing service
- laundry service
- library
- lift / elevator
- lobby
- luggage storage
- luggage transport
- motorcycle parking spot
- multilingual menu
- non-smoking area
- non-smoking common room
- office service
- open fire-place
- parking space for bicycles
- pets welcome
- pick-up service free of charge
- reading room
- restaurant
- restaurant smoking/non-smoking
- room service
- room/apt. with view
- safe
- shoe cleaning
- short stays welcome
- smoke detectors
- souvenir shop
- terrace
- transfer service
- TV room
- underground garage
- wake-up service
- wheelchair accessible
- WiFi
- wine bar
- wine cellar
- winter garden
- Food & beverage
- At least 80 % of food originate from local region
- At least 80 % of food originate from organic producers
- Avoiding, further processing or donation of leftover food
- Beverages from regional producers
- Choice between portion sizes
- Meat products and sausages made from animals out of certified keeping of animals
- Offering of certified organic quality
- Surrender of convenience products
- Usage of fair traded import products (e.g. coffee, chocolate, fruit…)
- Usage of food in season and local providers
- Usage of home-made, self-produced food, foodstuffs and beverage
- Variety of vegetarian and vegan dishes and drinks
- Foreign languages
- English
- French
- Italian
- Groups
- bus groups possible
- bus parking space
- groups possible with max. pers.
- Hygiene and disinfection
- Accommodation is disinfected between every guest stay
- Bedlinen, towels and laundry are washed according to rules of local authorities
- Checklists how to clean rooms - during stay and after departure
- Disinfectant for hands (in all rooms)
- Disinfecting of rented equipment
- Disinfection of often touched items and surfaces
- Guests may ask for no room cleaning during their stay
- Laundry is washed at highest temperature that is allowed by producer
- Regular ventilation of commonly accessible areas
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Usage of cleansers that are effective against Corona Virus
- Incidental costs
- parking garage
- Location
- close to forest
- hillside location
- located on a hill
- meadowlands
- on the hiking trail
- outskirts of town
- Private setting
- quiet location
- right on the bike path
- romantic surroundings
- Man & culture
- Application of regional companies, craftsmen, suppliers solely
- At least 10 % of the whole yearly carbon emission is compensated by the purchase of certified carbon emission compensation
- Flexible employment models to bind skilled employees and permanent staff
- Guests/customers get information for eco-systems, tradition, culture of the destination and for rules of conduct for visitors
- Investment of parts of turnover in projects for the local population or in sustainability
- Local artists get a stage to show their talents
- Payment of fair salaries and basic wages higher than minimum pay
- Tours and activities are offered by local tour guides and companies
- Year-round employment of staff
- Meals
- à la carte menu
- à la carte restaurant
- afternoon snack
- awarded-winning cuisine
- breakfast
- breakfast buffet
- buffet
- buffet evenings
- children's menu
- daily dessert buffet
- daily salad buffet
- dietary cuisine
- dietary food
- food combining
- gluten-free meals
- grilled food
- half-board on request
- international cooking
- light food
- organic cuisine
- organic food
- traditional cuisine
- vegetarian food
- Meetings / Conferences
- blackboards / white boards / metaplan boards
- computer system
- conference rooms
- digital camera
- dimming
- equipment for film and camera
- fax machine
- flat screen
- flipchart
- ISDN
- large screen
- laser pointer
- lectern
- meeting service
- meeting/seminar rooms for max. pers.
- microphone system
- number of meeting/seminar rooms
- office
- overhead projector
- phone system
- photocopier
- platform / stage
- public address system
- screen
- slide projector
- telecommunications connections
- video camcorder
- video projector
- video recorder
- video system
- WiFi
- writing desk
- Mobility
- E-vehicle fleet
- Parking for bicycles
- Possibility to arrive by public transport
- Possibility to charge electric vehicles
- Rental of bicycles
- Shuttle service from/to next train station
- Payment methods
- cash payment
- credit cards accepted
- EC-Cash/Maestro
- Rental
- bike rental
- car rental
- e-bike rental
- hiking poles
- Nordic walking poles
- Security food & beverage
- Security measures
- Access to skilled physicians
- Disinfectant for hands in accommodation and common rooms
- First aid kit available
- Staff follows all security rules of the local authorities
- Surgical mask for guests available
- Well visible stand-up display with Covid19 rules in front of entrance
- Sports / Leisure time
- archery
- balloon ride
- bathing pond
- billiards table
- cycling
- fitness equipment
- fitness program
- fitness room
- garden / meadow
- hikes/guided hiking tours
- lounge chairs free of charge
- natural pond
- nordic walking
- open air freshwater pool
- organized activities/guest services/house program
- outdoor heated swimming pool
- snowshoe hiking
- sunbathing lawn
- swimming opportunity
- swimming pool
- table tennis
- tennis court
- torchlight hike
- Staff
- Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
- Regular Covid19 tests for employees that have direct guest contact
- Sensitizing of employees to meet min. distance rules
- Suitability
- business travelers
- families
- groups
- non-smokers
- person traveling alone
- seniors
- singles
- wheelchair access
- Waste separation & waste avoidance
- Avoiding of throw-away pack
- No application of plastic straws, plastic cups and bottles, plastic tablewere and cutlery, plastic stirrers, plastic decoration
- No plastic packaging for shampoo, shower gel, offered toiletries
- Waste separation / recycling containers
- Water economy
- Application of water-saving showers, sinks (intelligent showers, shower head with low flow rate...)
- Application of water-saving toilets (e.g. toilets with low flow rates, toilets with separated flush)
- Further use of tap water for watering or heating
- Guests can use towels several times
- Organic sewage treatment plant
- Reduction of fresh water usage by reprocessing or usage of rainwater
- Water cooler/water dispenser
- Wellness
- aerobics room
- aromatic steam sauna
- beauty parlour
- beauty salon
- beauty treatment
- biosauna
- body treatment
- brine bath
- infrared cabin
- Kneipp's facility
- massage
- outdoor swimming pool
- relaxarium / rose garden grotto
- relaxation room
- sauna
- special massages
- steambath
- tanning booth
- tepidarium
- tub baths
- whirlpool
- yoga
Conditions
RETTER's included services for all offers with 3/4 board All-time organic delights Welcome drink (naturally cloudy apple juice from our own organic orchards) Plentiful organic vitality breakfast buffet with juicer corner, organic bread and pastries fresh from our RETTER BioGut, organic cereals and freshly made egg dishes, warm cereal and TCM dishes Hot soups and crispy salads from 02.00 until 04.00 pm, a warm delicacy, spreads and finely cured specialities from the RETTER kitchen, home-made naturally cloudy apple and autumn pear juice, sparkling water from the RETTER spring, sweet delights from our patissery and refreshing icecream from our RETTER BioGut Vitality corner in our wellness area with tea bar, juice and fruit 4-course evening menu with salads from the buffet and choice of cheese Tasting of organic wines on Saturdays (06.00 pm) Active fitness programme with complete body trainings like yoga, pilates, active awakening, guided hiking tours, nordic walking and much more BIO | ORGANIC | SPA with 3,200 m² Guided tour and tasting in the Retter BioGut Disc Golf Parcours Perfectly signposted running and walking tracks all around the hotel, through our organical gardens and orchards, to the pilgrimage church Pöllauberg and along the small creek Rauschbach 10 e-charching stations free of charge E-bike rental SAM Stop HF 5805
Arrival information
ArrivalOn the day of arrival, your room will be ready for you from 3 PM. If you arrive after 7 PM, please inform us by phone or via email. Enjoy a relaxed journey to Hotel Retter and use public transport such as the Dr. Richard bus from Vienna to Hartberg - travel time approx. 1.5 hours - or the bus from Graz to Hartberg - travel time approx. 1 hour - or the Retter taxi service.For stays of two nights or more, we are happy to pick you up from Hartberg free of charge. We ask you to inform us of your pick-up at least 5 days before arrival at the hotel. For short-term bookings, the transfer will be charged. Please inform us of your pick-up from Hartberg train station, Graz airport, or Vienna airport at least 5 days prior to your arrival at the hotel.Call us at +43 3335 2690 or write to us: hotel@retter.atDepartureOn the day of departure, we kindly ask you to return the room by 10:00 AM to us.Late Check-outIf you would like to stay in the room longer, this is possible depending on availability, for an extra charge. If you wish to enjoy the afternoon snack with soup, salad, sweets from our pastry chefs, and Retter's juices, this is possible for a small additional charge.
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