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RETTER Bio-Natur-Resort & Bio-Restaurant

hotel, group accommodation
from €162.00

Wellness with a view and 100% organic enjoyment in Styria

In the middle of the Nature Park Pöllau Valley you can find the RETTER Organic Nature Resort. The insider tip for health-conscious visitors and nature lovers. Moderate hiking routes around the Nature Park hotel lead you to local Buschenschank inns, vantage points and through the organic orchards of the family Retter. Our orchards are organically certified for 30 years.

Every day competent hands bake fresh, fragrant bread at the RETTER BioGut. This is also where the harvested fruits get turned into fine distillates, jams and ice creams. The BioLaden is a representative delicatessen shop for Eastern Styria.

Your holiday is guaranteed an absolutely relaxing experience in our cosy Nature Park rooms with modern ceiling cooling systems, extra long herbal beds and our love for detail. The wellness area „Bewusst Sein“ on 1200 m2 boasts a well tempered outdoor pool as well as an indoor whirlpool. Enjoy massages and cosmetic treatments. Well-trained therapists pamper our guests with pleasant treatments by Dr. Joseph and Maria. Your active holiday in Eastern Styria gets upgraded with yoga, pilates or guided hikes. Complementary GenussCard from March to October!

TIP: Bread baking workshop at the RETTER BioGut. Learn how to bake delicious rye bread and relax on the RETTER panorama terrace with a Quittini.

This accommodation is a member of
  • GenussCard_Logo_Steiermark | © Thermenland Süd- & Oststeiermark Marketing GmbH
    GenussCard Steiermark
This accommodation is a member of
  • Umweltzeichen für Tourismusbetriebe
  • Green Power
  • Styrian Wine Country Cycling Tour
  • Vom Gletscher zum Wein Nordroute
  • Organic holidays
  • Health hotels
  • Wellness hotels
  • Cycling hotels
  • Hiking Hotels
  • Nature Park Partners
  • Seminarhotel
  • Busbetriebe

Host information

Ulli und Hermann Retter - Bio-Natur-Resort Retter

Ulli and Hermann Retter are enthusiastic organic farmers and run their hotel CO² neutral. For 25 years the agriculture and for 17 years the restaurant kitchen are certified organic. With a clear vision and a lot of passion the Retter family has sworn to run the hotel business organically and in a way that conserves resources. The zero-waste idea runs through the entire hotel, from the furnishings to the resource-saving processing of food.

The success proves Ulli and Hermann Retter right - the Retter Bio-Natur-Resort has already been voted Austria's best seminar hotel for the 18th time and awarded with the Green Globe, the TRIGOS, the Hermes Business Prize, the Eco-label and was named as one of Austria's flagship hotels.


  • Facilities / Services

    • library
    • room service
    • motorcycle parking spot
    • underground garage
    • disabled parking
    • air conditioned
    • errand service
    • non-smoking area
    • luggage transport
    • safe
    • central reception office
    • internet - e-mail available
    • open fire-place
    • hotel taxi / house taxi
    • events room
    • cellar bar
    • office service
    • electric taxi
    • lift / elevator
    • room/apt. with view
    • wheelchair accessible
    • restaurant
    • WiFi
    • luggage storage
    • multilingual menu
    • covered parking for motorcycles
    • free pickup from train
    • common room
    • laundry service
    • breakfast service
    • disabled accessible
    • disabled washroom
    • smoke detectors
    • wine cellar
    • car parking lot
    • parking space for bicycles
    • free use of internet
    • pets welcome
    • winter garden
    • terrace
    • family friendly
    • pick-up service free of charge
    • wake-up service
    • flat-rate offer
    • garage
    • lobby
    • short stays welcome
    • souvenir shop
    • games room
    • bicycle parking space
    • herb garden
    • café
    • breakfast room
    • non-smoking common room
    • farm produce
    • reading room
    • gay-friendly
    • restaurant smoking/non-smoking
    • garden house
    • early breakfast service
    • wine bar
    • TV room
    • garage for motorbikes
    • shoe cleaning
    • electric car charging station
    • guest refrigerator
    • bar
    • garden barbecue
    • garden furniture
    • transfer service
    • car rental
    • barbecue evening
    • ironing service
    • information on the region
  • Meals

    • organic food
    • vegetarian food
    • dietary cuisine
    • daily dessert buffet
    • grilled food
    • international cooking
    • organic cuisine
    • daily salad buffet
    • awarded-winning cuisine
    • light food
    • à la carte restaurant
    • children's menu
    • breakfast buffet
    • gluten-free meals
    • half-board on request
    • dietary food
    • traditional cuisine
    • buffet
    • buffet evenings
    • afternoon snack
    • food combining
    • à la carte menu
    • breakfast
  • Sports / Leisure time

    • balloon ride
    • swimming opportunity
    • archery
    • sunbathing lawn
    • fitness program
    • organized activities/guest services/house program
    • outdoor heated swimming pool
    • cycling
    • hikes/guided hiking tours
    • bathing pond
    • garden / meadow
    • swimming pool
    • fitness equipment
    • natural pond
    • lounge chairs free of charge
    • tennis court
    • torchlight hike
    • fitness room
    • nordic walking
    • table tennis
    • open air freshwater pool
    • billiards table
    • snowshoe hiking
  • Meetings / Conferences

    • laser pointer
    • flipchart
    • dimming
    • ISDN
    • video projector
    • large screen
    • overhead projector
    • screen
    • microphone system
    • platform / stage
    • blackboards / white boards / metaplan boards
    • video recorder
    • video system
    • phone system
    • slide projector
    • photocopier
    • flat screen
    • telecommunications connections
    • fax machine
    • public address system
    • meeting/seminar rooms for max. pers.: 240
    • computer system
    • equipment for film and camera
    • office
    • number of meeting/seminar rooms: 16
    • conference rooms
    • digital camera
    • lectern
    • writing desk
    • video camcorder
    • WiFi
    • meeting service
  • Wellness

    • body treatment
    • massage
    • special massages
    • tepidarium
    • steambath
    • biosauna
    • beauty parlour
    • whirlpool
    • Kneipp's facility
    • relaxarium / rose garden grotto
    • tub baths
    • aerobics room
    • outdoor swimming pool
    • tanning booth
    • infrared cabin
    • beauty treatment
    • aromatic steam sauna
    • yoga
    • beauty salon
    • relaxation room
    • sauna
  • Hygiene and disinfection

    • Usage of cleansers that are effective against Corona Virus
    • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
    • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
    • Checklists how to clean rooms - during stay and after departure
    • Disinfecting of rented equipment
    • Disinfectant for hands (in all rooms)
    • Disinfection of often touched items and surfaces
    • Guests may ask for no room cleaning during their stay
    • Laundry is washed at highest temperature that is allowed by producer
    • Bedlinen, towels and laundry are washed according to rules of local authorities
    • Accommodation is disinfected between every guest stay
    • Regular ventilation of commonly accessible areas
  • Rental

    • e-bike rental
    • Nordic walking poles
    • hiking poles
    • car rental
    • bike rental
  • Location

    • outskirts of town
    • hillside location
    • on the hiking path
    • near the forest
    • romantic surroundings
    • right on the bike path
    • quiet location
    • private setting
    • located on a hill
    • meadowlands
  • Category

    • countryside hotel
    • seminar hotel
    • family hotel
    • restaurant
  • Security measures

    • Disinfectant for hands in accommodation and common rooms
    • Surgical mask for guests available
    • Well visible stand-up display with Covid19 rules in front of entrance
    • Reduced number of participants
    • Clinical thermometer for guests provided by accommodation
    • Entrance regulation for critical frequency (e.g. key, display, coins, wristlets...)
    • Procedure for health checks of guests available
    • Access to skilled physicians
    • Staff follows all security rules of the local authorities
    • First aid kit available
  • Children

    • crib/baby bed
    • babysitter on request
    • baby monitor on request
    • highchair
    • indoor games
    • child-friendly
    • children's play area
    • baby change room
    • children's menu
    • children's playroom
  • Staff

    • Regular Covid19 tests for employees that have direct guest contact
    • Sensitizing of employees to meet min. distance rules
    • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
    • Employees wear surgical masks
  • Suitability

    • singles
    • seniors
    • groups
    • non-smokers
    • wheelchair access
    • business travelers
    • families
    • person traveling alone
  • Payment methods

    • cash payment
    • credit cards accepted
    • EC-Cash/Maestro
  • Distance rules

    • Non-cash payment possible
    • Distance rules are kept
    • Separation or physical barriere between staff and guests in corresponding areas
    • Min. distance between tables and seatings or distance by separators
  • Groups

    • bus groups possible
    • bus parking space
    • groups possible with max. pers.: 220
  • Foreign languages

    • French
    • English
    • Italian
  • Beds & rooms

    • double room/s: 106
    • single room/s: 10
  • Courses / Instructions

    • nordic walking lessons
    • yoga seminar
    • creative courses
  • Incidental costs

    • parking garage: 7
  • Contact tracing

    • Storing of staff roster for four weeks
    • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
  • Security food & beverage

    • Compliance of distance in all food areas
  • Conditions

    RETTER's included services for all offers with 3/4 board

    All-time organic delights

    • Welcome drink (naturally cloudy apple juice from our own organic orchards)
    • Plentiful organic vitality breakfast buffet with juicer corner, organic bread and pastries fresh from our RETTER BioGut, organic cereals and freshly made egg dishes, warm cereal and TCM dishes
    • Hot soups and crispy salads from 02.00 until 04.00 pm, a warm delicacy, spreads and finely cured specialities from the RETTER kitchen, home-made naturally cloudy apple and autumn pear juice, sparkling water from the RETTER spring, sweet delights from our patissery and refreshing icecream from our RETTER BioGut
    • Vitality corner in our wellness area with tea bar, juice and fruit
    • 4-course evening menu with salads from the buffet and choice of cheese
    • Tasting of organic wines on Saturdays (06.00 pm)
    • Active fitness programme with complete body trainings like yoga, pilates, active awakening, guided hiking tours, nordic walking and much more
    • Wellness area "Bewusst Sein" with 1,200 m²
    • Guided tour and tasting in the Retter BioGut
    • Disc Golf Parcours
    • Perfectly signposted running and walking tracks all around the hotel, through our organical gardens and orchards, to the pilgrimage church Pöllauberg and along the small creek Rauschbach
    • 10 e-charching stations free of charge
    • E-bike rental

Contact & Directions

RETTER Bio-Natur-Resort & Bio-Restaurant

Pöllauberg 88,
8225 Pöllauberg AT



Your room is at your disposal from 15:00 on arrival. Please inform us should you arrive later than 19:00. 

We will be happy to pick you up free of charge from the Hartberg train or bus station for stays of two nights or more, we can also collect you from home on request. Please inform us five days before your planned arrival, so that we can make the necessary preparations.
You can reach us by telephone: +43 3335 2690, or email. We charge € 32,- per person for the return trip to the Hartberg train or bus station.


We kindly ask you to check out of the room by 10:00 on the day of departure.

Late Check out

If you would like to stay in your room a little longer (depending on availability), there is a surcharge of
€ 25,- per person. This surcharge only covers the cost of the room. Should you wish to have an afternoon snack with soup, salad, and desserts from our pastry girls, as well as enjoying our RETTER’s fruit juices, there is a minimal surcharge of € 10,- per person.

More time RETTER

An extra-long weekend for you!

Take advantage of our wellness area ”Bewusst Sein“ and enjoy the saunas, the warm water, and relaxing on the water beds in our wellness area until Sunday or Monday 17:00 respectively. Lockers and changing rooms are at your disposal in the wellness area.

More time RETTER is valid as of two nights and departure date on a Sunday or Monday for all arrangements. It can be booked without a surcharge (except on public holidays).


Package offers

  • Size 29 m²
    Occupancy 1 - 3 adults , 0 - 1 children
    Rooms 1
    Bedrooms 1
  • Size 33 m²
    Occupancy 2 - 4 adults , 0 - 2 children
  • Size 33 m²
    Occupancy 2 - 3 adults , 0 - 2 children
    Rooms 1
    Bedrooms 1
  • Size 60 m²
    Occupancy 2 - 4 adults , 0 - 2 children
    Rooms 1
    Bedrooms 2
  • Size 36 m²
    Occupancy 2 - 3 adults , 0 - 1 children
    Rooms 1
    Bedrooms 1
  • Size 44 m²
    Occupancy 2 adult , 0 - 1 children
    Rooms 1
    Bedrooms 1
  • Size 18 m²
    Occupancy 1 adult
    Rooms 1
    Bedrooms 1

per person/night
from €162.00

Why should you book here?

  • No hidden costs
  • Personal advice
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Need help?

Please contact us directly:
Tel.: +43 3382 55 100

If you have questions about the accommodation, please contact the company directly. The contact details can be found under Contact & Directions.